NHTSA Complaint #11521559 — 2019 TOYOTA RAV4
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11521559 |
| Vehicle | 2019 TOYOTA RAV4 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
We have a 2019 Toyota Rav4, win VIN JTMK1RFV8KD******, about a week ago this message appeared: "ENGINE MAINTENANCE REQUIRED. VISIT YOUR DEALER." The Mileage was still 74,104. After a week, I took it to a mechanic shop; I had the oil changed and discovered that the message cannot be removed. I had the vehicle system scanned and one of the items that came up is "Engine and engine cooling". My mechanic went on line to find out if there's a RECALL issue on my vehicle with its VIN. There are 8 Recall issues on the KELLY BLUE BOOK website but not on the Toyota website. We called the dealership and they confirmed that my VIN is not included in the list. Toyota is charging $180 or more just to Diagnose. WHY do we have to pay for the Manufacturer's defects?
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