NHTSA Complaint #11521234 — 2022 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11521234
Vehicle	2022 TESLA MODEL 3
Component	SERVICE BRAKES
Date of Incident	January 26, 2022
Date Filed	May 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

When we're traveling on the highway at 55 mph plus and have cruise control engaged, the car will unexpectedly and suddenly brake for no reason. The problem is happening more often. This has even happened when there are vehicles behind us, but thank God they were not following closely. We may end up with whiplash, or worse, being rearended. We have complained to Tesla at least 3 times since February 2022 about this problem. The first time, they changed the front camera and said they thought that might help. It didn't. The next time, the service dept. said that there was no fix for the problem, but Tesla was working on it. Most recently in April 2023, the service tech., said there was no fix and he did not expect that there would be one anytime soon. This is unacceptable.

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