NHTSA Complaint #11521006 — 2012 MERCEDES-BENZ C300

The contact owns a 2012 Mercedes-Benz C300. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe wheel assembly needed to be replaced. No warning lights were illuminated. The vehicle was repaired; however, the contact stated that he received an unknown manufacturer’s recall for the subframe assembly which it was then taken to the dealer, and the contact was informed by the technician that the rear brake line was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.