NHTSA Complaint #11520996 — 2021 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11520996
Vehicle	2021 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	April 24, 2023
Date Filed	May 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Drivers door will not latch and car thinks the door is closed/latched. This allows the driver to drive away with the door unlatched. I've had to open and close the door while moving to get it to latch which is obviously unsafe. In attached picture you can see how open the door is but the car gives no indication this is the case. Tesla has confirm the issue and has tried twice to correct the issue but it has not been corrected yet. No warning lights or error messages even with the door obviously open.

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