NHTSA Complaint #11520978 — 2017 DODGE CHALLENGER

The contact's mother owns a 2017 Dodge Challenger. The contact stated that while driving 20 MPH, she noticed an abnormal water odor inside the vehicle and the vehicle was overheating. The contact veered to the side of the road for a moment and then continued driving; however, the failure persisted. The contact stated that she veered to the side of the road several times on her way to her residence. The vehicle was towed to the dealer, where the water pump was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the thermostat was replaced three times on three different occasions; however, the failure persisted. The vehicle was taken back to the dealer, who informed the contact that the thermostat continuously failed due to the vehicle overheating; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.