NHTSA Complaint #11520973 — 2014 KIA SOUL VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Complaint Details

ODI Number	11520973
Vehicle	2014 KIA SOUL
Component	VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date of Incident	October 1, 2021
Date Filed	May 8, 2023
Mileage	116,119 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2014 Kia Soul. The contact stated that while driving at low speeds, the accelerator pedal was depressed but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The vehicle was slow to respond and failed to move. After the vehicle responded, the vehicle failed to exceed 35 MPH. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the heat sensor and protector shield needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 116,119.

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