NHTSA Complaint #11520857 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11520857
Vehicle 2011 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The vehicle’s engine had been stalling shortly after ignition and when idling. I had it in a repair shop three separate times and was told that it was a problem with the solenoids. The first two times, they were cleaned. They were replaced on the third. I was also told that the vehicle was using an excessive amount of oil, and to bring it in every 3000 miles for an oil change. On the date of the incident, I was traveling home. I took exit 363 off of I-70 onto US-287. While traveling down the off-ramp, the engine stalled. I was unable to brake properly. By the time the vehicle came to a complete stop, I was the middle of a busy crossroads. This particular area sees a lot of traffic, especially semitrailer trucks. When I was next able to get it into be looked at, I chose a different shop because the first had clearly missed something. It was this shop that told me my engine was ruined because it had been being driven without oil, despite not being at the 3000 mile mark yet. The vehicle has not been driven since, as I have not had the $7000 it would cost to replace the engine. Please, if there is any advice or help you can give me, I’d so appreciate words of wisdom. Thank you for your time.

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