NHTSA Complaint #11520738 — 2012 FORD FUSION

In 2016 I took my 2012 fusion to the dealership where I bought it used with 11,000 miles on it to ask how I could fix my a/c as it's now out of waranty. We bought it in 2012. While there I asked why the dash cluster was stating POWER STEERING ASSIST FAULT and why the power steering goes out when starting the car sometime and while driving yet reset able per manual instructions on page 219. Parts worker said he didn't know why but the last one they fixed was a little over$1,600.00 and there that was no recall on it. Over the next 6 to 7 years same thing would happen every few months until finally power steering went out at about 192,000 miles. Saw recall number and made appt. at dealer (KELLY FORD) in Melbourne Florida where I bought it and they told me it's to late plus it's over 150,000 miles. Very hard to drive and my wife and daughters unable to drive it. HELP! It was at 192,000 when it finally went out and made appt. at dealer. Called Ford customer service and they beat around the bush basically telling me they would not fix the issue for free and I was to late for a recall? NEVER RECEIVED A RECALL NOTICE of any kind.