NHTSA Complaint #11520521 — 2017 BUICK ENVISION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11520521
Vehicle	2017 BUICK ENVISION
Component	SERVICE BRAKES
Date of Incident	April 20, 2023
Date Filed	May 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Driver front brake hose burst, mechanic placed back in packaging for me to keep for inspection. Fortunately it busted coming to a stop for traffic light while already slowing, then could slowly drive off roadway into a parking lot, brake pedal went to the floor due to loss of fluid and could have been catastrophic for my wife or other motorists. My mechanic replaced with factory GM hoses on both sides. My mechanic is a state of Maryland licensed inspection station and confirmed the failure. No prior warning, Onstar records will confirm, after the fact, of lights and warnings of brake failure.

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