NHTSA Complaint #11520472 — 2022 FORD ESCAPE

The contact owned a 2022 Ford Escape. The contact stated while the vehicle was parked, the contact heard two loud explosions, when the contact looked outside the vehicle was in flames, causing the siding of the contact's home siding to melt. The contact stated that there was no warning light illuminated, but the contact smelled an odor of fuel coming from the vehicle before the explosion. No one was injured and a police report was filed. The fire department was able to extinguish the flames. The vehicle was not towed. The vehicle was not diagnosed. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 1,500.