NHTSA Complaint #11520380 — 2020 RAM 2500 ELECTRICAL SYSTEM:STARTER ASSEMBLY

Complaint Details

ODI Number	11520380
Vehicle	2020 RAM 2500
Component	ELECTRICAL SYSTEM:STARTER ASSEMBLY
Date of Incident	April 30, 2023
Date Filed	May 4, 2023
Mileage	40,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.

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