NHTSA Complaint #11520344 — 2018 SUBARU FORESTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11520344
Vehicle	2018 SUBARU FORESTER
Component	AIR BAGS
Date of Incident	August 1, 2019
Date Filed	May 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Since purchase in 2019, Subaru indicates that front passenger seat air bag will not turn on unless passenger is 65 lbs or more. My passenger seat air bag registers "on" if I place any item such as 1 gallon Milk (full bottle from store) in the passenger seat and furthermore, the Warning chime for passenger seat belt (not buckled) will sound continuously until I buckle the seat belt? Our local Subaru dealer will not look at issue unless we are willing to pay $100-$200 for diagnostic test? And then warns us we will have to pay labor and parts costs if sensor is found defective.

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