NHTSA Complaint #11520329 — 2018 TOYOTA COROLLA

The contact owns a 2018 Toyota Corolla. The contact stated while driving over a speed bump, the contact heard a ratting sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering column needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed at the dealer, and that the replacement steering column was out of stock nationwide. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. No further assistance was provided. The failure mileage was 35,000.