NHTSA Complaint #11520294 — 2021 FORD MUSTANG MACH E
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11520294 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
I have been having an intermittent warning error saying my front camera is faulty and my lane assist is no longer operational. The error seemed to come and go with bumps. Here recently it has become permanent around the beginning of April 2023, and I no longer have functionality of many safety features including adaptive cruise control, regular cruise control, lane assist, crash prevention warning, automatic braking, or even regular cruise control (if I try to turn off the adaptive cruise in the settings regular cruise control still does not work), automatic bright lights don't work. I have been trying to get this resolved since I purchased the car but despite a dozen or so trips to the dealership I cannot seem to get it fixed. I've attached a screenshot of some of the dozens (hundreds?) of error messages I have received through the Ford app with the car, which note pre-collision assist is not available. It does not seem safe to have so many safety features non-operational.
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