NHTSA Complaint #11520289 — 2014 JEEP PATRIOT

The contact owns a 2014 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the passenger's headrest exploded. The passenger sustained injuries to her neck but did not receive medical attention. The vehicle was taken to an independent mechanic, who informed the contact that the headrest needed to be replaced. Additionally, while the contact was attempting to fill the fuel tank, the fuel hose snapped out of the fuel tank. The failure was intermittent. The contact stated that while driving at an undisclosed speed, she smelled an abnormal odor. The contact also stated that the vehicle consumed an excessive amount of fuel. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle needed a new fuel system. The vehicle was taken to a second mechanic, who informed the contact that no failure had been found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.