NHTSA Complaint #11520168 — 2018 ALFA ROMEO GIULIA

The vehile comes with panaromic, all-glass power sunroof as a standard option. The power sunroof on my vehicle had failed to operate due to a broken "guide", as identified by the dealer. I initiated an out of warranty claim through the dealer because I believe this is a quality defect, during follow-up correspondance I learnt from dealer that the manufacturer acknowledged this is a known issue. Online vehicle owner communities have also had numerious reports on similar failure, some of which left the sunroof open and vehicle undrivable. The manufacturer agreed to cover 50% of repair cost but had declined to cover the repair in full.