NHTSA Complaint #11519988 — 2002 FORD F-150

The contact owned a 2002 Ford F-150. The contact stated that while his wife was driving at 50 MPH, she crashed into a tree. The air bags failed to deploy upon impact. The contact's wife was taken to the hospital where she was treated for a concussion, multiple hematomas to her right thigh, right abdomen, and head; as well as three fractures on her vertebrae. A police report was filed. The vehicle was towed from the scene to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had been notified of the failure. The contact was informed by his insurance that the vehicle was a total loss. The failure mileage was approximately 280,000.