NHTSA Complaint #11519936 — 2022 TESLA MODEL 3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11519936 |
| Vehicle | 2022 TESLA MODEL 3 |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Hello, I recently drove 600 miles and experienced numerous random, frightening and dangerous occurrences of "phantom braking" while in cruise control mode. The car suddenly slammed on the brakes (I could hear the tires screech) while the highway was almost always completely empty, and always completely devoid of any potential danger. In three occurrences, the car was confused by something physical (albeit posing no danger at all): it was confused a "divide highway" sign post at the beginning of a divided highway median, the distant back a truck, a least a quarter of a mile ahead, and an incoming truck a least a quarter of a mile ahead in a long curve. In all other occurrences -the vast majority of occurrences- whatever triggered "phantom braking" was nowhere to be seen (the highway in front of me was completely empty of any traffic or obstructions), and never materialized. My safety and the safety of drivers behind me (and potentially in other lanes in case of a pile-up) was compromised during every occurrences. I stopped using cruise control when a car or truck is behind me. I contacted Tesla Service. They did an over the air check and said that there was nothing wrong with the system, that each occurrence provided data to improve the Beta system (it would have been nice to be told when I purchase the car that my family and I were Beta testers of an automotive safety product), and that Tesla is "working on a firmware update". Not very reassuring, and most importantly, no fixes at all to address this dangerous safety issue. Tesla Service indicated that I do not need to bring my car in (since there is nothing wrong with the software and therefore no fix).There was no advance warning before occurrences of "phantom braking". Thank you.
Related Complaints for the 2022 TESLA MODEL 3
Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints
#11716577
Tesla Full Self-Driving (FSD) drove the vehicle onto a curb inadvertently, a few days after a software update. The in...
#11700443
All safety and driver-assistance systems on my 2022 Tesla Model 3 failed due to an internal short in the vehicle’s co...
#11693098
My family and I were in my Tesla Model 3 2022 and heading from Charlotte to Orlando on [XXX]. The car was in Full Se...
#11687032
Tesla’s full self driving did not react to emergency vehicles approaching from behind.. vehicle was a police cruiser ...
#11684673
Tesla Model 3 while using the “FSD” or auto pilot mode will do what’s called “phantom breaking” with its emergency br...
Recent Complaints for the 2022 TESLA MODEL 3
#11719385
EXTERIOR LIGHTING
I am filing a safety complaint regarding water intrusion into the rear tail lamp assembly of my 3-year-old Tesla Mode...
#11718376
UNKNOWN OR OTHER
While I was making a left turn my steering wheel suddenly got stuck. A vehicle almost hit me.
#11717870
ELECTRICAL SYSTEM
RECURRING 12V LOW-VOLTAGE SYSTEM FAILURE AND DEFECTIVE REAR DEFROSTER HEATER GRID VEHICLE: 2022 Tesla Model 3 (VIN: [...
#11715170
ELECTRICAL SYSTEM
When cabin heat is enabled, visible vapor/smoke emits from the front trunk area under the windshield cowl and is pull...
#11715170
UNKNOWN OR OTHER
When cabin heat is enabled, visible vapor/smoke emits from the front trunk area under the windshield cowl and is pull...