NHTSA Complaint #11519823 — 2022 TOYOTA 4RUNNER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11519823
Vehicle 2022 TOYOTA 4RUNNER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Yes vehicle is available for inspection upon request. Steering wheel/steering column/wheels tires/suspension/differential/drive shaft/: steering wheel shimmies, shakes, vibrates, wobbles and usually occurs at 55-68 MPH typically closer to the 62-64 MPH range and "pulls"/steers very hard to the right during this time. No warning lamps, messages or other symptoms of the problem prior to the failure. This could possibly cause me or another driver to lose control of the vehicle and cause an accident that might hurt me or someone else. The vehicle has been inspected by the Toyota dealership more than 6 times in 6 months/6k miles. The problem has been confirmed by the dealer. Wheels and tires have been balanced and road force balanced several times. Alignment has been performed several times to varying degrees of castering and adjusting wheels all within manufactures specs. Correct tire pressure is used. Wheels and Tires were swapped with another set of wheels and tires from the same year, make, model, and tread depth and it did NOT fix the issue. No one can fix the shake and wobble in the steering wheel. I purchased this Certified Pre-owned vehicle with 11k miles on it and now has just over 20k miles. This has been a problem since approx. 12.5k miles. I took it to the dealership service dept for the first time around 14k miles. The dealership service department has opened 2 tech cases on this and I am set to meet with a Toyota Field Rep this week. My hope is that they can determine what defect is causing this to happen. There are NUMEROUS reports of this happening (just google "Toyota 4 runner shimmy in the steering wheel") and no one can fix it. Is it going to take someone getting hurt or dying for this issue to be resolved?

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