NHTSA Complaint #11519631 — 2010 LINCOLN MKZ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11519631
Vehicle	2010 LINCOLN MKZ
Component	ENGINE
Date of Incident	March 25, 2023
Date Filed	April 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Water pump failure Car has 44,000 miles. Dealer maintained Safety - I am reading that engine can shut off Known problem with Lincoln/ ford water pump failures in engines Just purchased vehicle last month dealer filled up reservoir w coolant said it just evaporated did not appear anything was leaking Over heat lamp came on, noticed a lot of coolant on ground. From what I am reading class action in Canada was for same problem described as faulty design. Having to tear apart engines adds 14 hours of labor cost. From US class action lawsuit Miletello vs Ford and other suits class action was filed stating a faulty design with water pump being inside the engine. States it can cause catastrophic engine failure. Expensive to repair 14 man hours for labor. Ford has known about the problem and never fixed it.

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