NHTSA Complaint #11519572 — 2019 LINCOLN MKC WHEELS

Complaint Details

ODI Number	11519572
Vehicle	2019 LINCOLN MKC
Component	WHEELS
Date of Incident	April 28, 2023
Date Filed	April 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I had my winter tires replaced with my summer tires. The repairman told me that the lug nuts were swelling and shouldn’t be put back on the vehicle, they may not be removable if there was a need to do it roadside. They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts. They had a large box of defective lug nuts sitting in the repair area.

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