NHTSA Complaint #11519523 — 2022 PORSCHE 911

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11519523
Vehicle 2022 PORSCHE 911
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have a nearly brand new 2022 Porsche 911 GTS with around 3000 miles on it. Around 3am on 4/16/23, I was driving on highway and experienced serious engine failure. Put me and other drivers driving on the highway in a life threatening situation. I or anyone who is driving could be killed while my car stopped on highway and later on a local road. It gave me insomia, paranoidism, trauma etc. In details, when the engine first failed, the speed was decreasing, I stepped on gas but there is no response from the car, the speed still decelerated until I made my way to the shoulder of highway. It finally completely stopped, I failed to start engine for few time and in the mean time the car had burning smell. I waited for 5-10 mins, then tried to restart the engine, car was started but it felt very weak and was really hard to control and steer. I stepped on gas but it's not accelerating. The engine kept failing and lights went out, I can’s see the road clearly and can't really steer the car. For my own and other people's safety I had to drive the car to the exsit! The car bumped into sidewalk curb, after multiple times of restarting the car until I made to the nearest highway exist. Whenever I stopped the car, the engine would turn off, then at last, I reached to a signal light and that's when the car had completely stopped and I can’t start the engine after trying for many times. Around 3:30am I called Porsche road assistance, they said they would tow the car in 60-90 mins. After 60 mins I called the road assistance again to follow up they said can’t find towing company and asked me to call my insurance instead. At that time it's almost 5am I was very frustrated, exhausted and cold didn’t know what to do. I had to have my friend picked me up and left the car on the road. Police officer had the car towed and I sent the car to Riverside dealership. Called Porsche and filed claim requested for buy back last week, no update as of now, need your help on this. Thank you!

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