NHTSA Complaint #11519435 — 2012 FORD FUSION

My Electric Power Steering Module was recalled my Ford and they stated that they reprogrammed the module (because at that time there were no fault codes) well now my steering went out and I almost wrecked my vehicle and when I called ford they stated they reprogrammed the module but also they are saying the recall expired 10 years from manufacture date (my fusion is a 2012) so the SAFETY RECALL expired last year in 2022 and they are saying they can’t do anything for me…how can a safety recall expire? And also the recall was issued in 2015..shouldn’t it expire 10yrs from the recall issue date? I’m sorry if this is a pointless argument but I almost caused an accident and even though when they “reprogrammed” the module then because there were no faults at the time don’t mean there can be an issue in the future!?!.. bottom line there part failed and could of killed me and people around me..shouldn’t they still be accountable for replacing a known faulty part?? If I was on the highway at high speeds when it failed it would have been catastrophic…. Can you please help me on this issue before someone gets hurt or even killed?? A safety recall SHOULD NOT HAVE AN EXPIRATION DATE!! When that module failed on me the steering wheel locked up and after a few times of pulling very hard on the wheel it finally broke lose …they say that even after the module goes bad “manual steering” is available but I’m telling you this thing locked up completely…I can send you a video of it to prove …please can you help me? Or help anyone else before someone gets hurt or killed, like I said, thank you Jim S.