NHTSA Complaint #11519128 — 2009 KIA SORENTO

The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.