NHTSA Complaint #11519052 — 2008 KIA SPORTAGE

The contact owns a 2008 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V800000 (Service Brakes, Hydraulics); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to remain in dealer possession since the vehicle failed a safety test related to the recall. After several failed attempts to reach the dealer, the contact was informed that the part needed to repair the recall was discontinued and that she could pick up the vehicle. The manufacturer was notified, and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The vehicle remained in the possession of the dealer. The failure mileage was unavailable. Parts distribution disconnect.