NHTSA Complaint #11519043 — 2015 CHEVROLET TRAVERSE

On March 4, 2023, I purchased a 2015 Chevrolet Traverse from Landers Chrysler, Dodge, Jeep, Ram located in Norman, Oklahoma. Before actually purchasing the vehicle and after inspection it was stated to the dealership that the [XXX] would not purchase the vehicle with the various problems notated before purchase. After receiving a verbal agreement that the problems would be fixed my wife and I signed the contract. My wife and I took the car to Lawton Oklahoma from Mach 4 to March 8 when we were to return the vehicle for repairs. Then on March 17, 2023, we picked the vehicle up from Landers after repairs. After leaving Landers Chrysler and then getting onto HE Bailey Turnpike the vehicle’s check engine light came back on, and the passenger headlight was out again. However, on March 20, 2023, [XXX] wrote a letter to Landers Chrysler with several complaints which needed to be rectified. •RE: Failure to disclose material information, and/or making a false representation of a present or past material fact such as a diagnostic trouble code: (Catalyst System Efficiency Below Threshold [possible needed repairs] 2015 Chevrolet Traverse) known to dealer, and by the dealer’s failing to disclose such information involving the vehicle's history to a recent purchaser, and Lending Institution. Landers Chrysler did fix the problem with the check engine light, but refused to fix the front headlight problem, and told the [XXX] that since they had a service contract, that should cover the headlight situation. However, that is not the case. The service contract does not cover headlight problems, and Classic Chevrolet where the vehicle is now located wants to charge me over $2000 to fix the problem. Although my wife and I thought that the headlight was fixed, it was later learned that it was not. I sincerely believe that Landers Chrysler knew that the headlights and possibly light switches had serious problems, then sold the vehicle knowing this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.