NHTSA Complaint #11519029 — 2017 CADILLAC ESCALADE ESV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11519029
Vehicle 2017 CADILLAC ESCALADE ESV
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2017 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. Additionally, while coming to a stop, the vehicle jerked and shook abnormally. The vehicle was taken to the dealer, where the motor mounts were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who replaced the fuel injectors however, the failure recurred. The vehicle was taken back to the dealer, who replaced the spark plugs and ignition wires. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

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