NHTSA Complaint #11518769 — 2008 MAZDA TRIBUTE

The contact's son owns a 2008 Mazda Tribute. The contact stated while her son was driving and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's son was able to veer to the side of the road by using physical force to steer the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be replaced. The dealer informed the contact the vehicle was previously repaired under NHTSA Campaign Number: 14V282000 (Steering), and any additional repair was at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.