NHTSA Complaint #11518496 — 2019 HYUNDAI TUCSON ENGINE

Complaint Details

ODI Number	11518496
Vehicle	2019 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	October 14, 2022
Date Filed	April 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Engine lost power. The vehicle was brought in 3 times since 10/22 to Atlantic Hyundai in. The last time was 3/23. The motor was finally evaluated and results sent to Hyundai Corporate Headquarters and the told Atlantic to replace the motor. Service manager Tim Turnbull refused to do so and stated he was putting in a chip in, for us to drive it for 30 days and bring it back in for evaluation. The motor is unsafe.

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