NHTSA Complaint #11518433 — 2019 HONDA CIVIC FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11518433
Vehicle	2019 HONDA CIVIC
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	January 16, 2023
Date Filed	April 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.

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