NHTSA Complaint #11518359 — 2018 DODGE GRAND CARAVAN SEATS

Complaint Details

ODI Number	11518359
Vehicle	2018 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	April 21, 2023
Date Filed	April 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

While I was driving, I was hit in the back of the head causing me to get dizzy. I thought someone was in my van and punched me. I slammed on my brakes and jumped out. No one was in there. It was my headrest that deployed. I didn’t know that a headrest deploying was a thing. I noticed a small plastic piece on my seat. After looking at the headrest, it’s visibly broke. I have a migraine headache, left side neck pain, and have to drive with my seat back further as to not have my head tilted forward when driving. Had I been going faster this could have no doubt caused an accident.

Related Complaints for the 2018 DODGE GRAND CARAVAN

Other SEATS Complaints

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#11569820 — February 4, 2024 — the headrest on the passenger side front deployed for no reason as the car was sitting overnight. it cannot be reset

#11536738 — August 6, 2023 — While driving the passenger headrest popped open hitting passenger in the head. Tried resetting the headrest but it w...

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