NHTSA Complaint #11518349 — 2022 CHEVROLET COLORADO
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11518349 |
| Vehicle | 2022 CHEVROLET COLORADO |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
This is a driver distraction report about Apple CarPlay which likely occurs in the same way in every other vehicle with Apple CarPlay. (Since CarPlay and Android Auto become more and more common a special category should probably be created to enable customers to report safety critical topics) Since iOS14 Apple has switched off the simple map scrolling and zooming functions and made it a big effort to change anything on the map while driving. During the time to zoom and move the map I am constantly distracted from looking at the street which leads to dangerous situations in thousands of cars every day multiple times. Apple is not reachable for a topic like this Before iOS14 I could simply move the map and zoom in and out like I can on the phone itself: very intuitive and fast. Since iOS 14 this function has changed: now I am not able anymore to zoom and move the map easily. I have to touch the screen, wait about 750ms for new Plus and Minus Zoom buttons to appear: Only then can I zoom and and out of the map. The delay of these buttons to appear is dangerous and takes my attention away from looking at the street to then click again on plus or minus. But I can still not move the map easily! I have to again touch the screen, wait for about 750ms again for the buttons to appear which then show me also a "move" button to enable the move function. Once the move function is activated I get 4 more buttons on each side of the map (north, east, south, west) where I can touch on to move the map into the corresponding direction. It is not easy to move the map around as I constantly have to coordinate my eyes, fingers and mind to hit the right button and hit it multiple times to make the map move to where I want it to be - while driving this is not easy at all and takes again and again a lot of my attention away from looking at the street. I think it is dangerous and safety critical and needs to be addressed
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