NHTSA Complaint #11518252 — 2019 HYUNDAI VELOSTER

The contact owns a 2019 Hyundai Veloster. The contact stated that there was an abnormal knocking sound coming from the vehicle. While driving at an undisclosed speed, the vehicle stalled, and the RPMs failed to exceed 200 RPM. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil warning light was illuminated after the failure. The vehicle was towed to the local dealer to be diagnosed. The contact was notified of rod bearing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted and informed the contact that the repair offer would be voided if the vehicle was taken to another dealer. The failure mileage was approximately 74,765.