NHTSA Complaint #11518157 — 2018 AUDI Q5

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11518157
Vehicle 2018 AUDI Q5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My 2018 Audi Q5 has a water intrusion issue with control module damage. The vehicle reduce speed to 15 mph on the highway, when parked the lights would not shut off. The vehicle would then not turn on. Thirty minutes later the vehicle started. I received a front passenger seatbelt malfunction and several controls went out. The passenger seatbelt would not recognize there was a passenger buckled in the seat. The lights stayed on. The windshield wipers started on their own. The car wouldn’t recognize the key fob. Later the turn signal malfunctioned, along with the front lights staying on but the rear light and license plate light would not come on. At the dealership they found water in the comfort module housing, left rear quarter panel/wheelbase and said it was probably caused by the pressure vent seal allowing water to enter damaging the comfort module and 56 wires. They stated the vehicle was unsafe and inoperable. They also were not able to roll the windows back up or lock and secure my vehicle. The issues with the vehicle speed occurred 5 weeks ago. The dealership changed the thermostat but the speed reduction happened again afterwards once but when it was turned off and turned back on the speed went back to normal. Then today the vehicle just went crazy with things turning on and other controls not working, like the taillights. Multiple times I have told the dealership of the seatbelt malfunction. They said it was probably the seat detecting something on the seat, like a bag but couldn’t account for the malfunction when the seat was occupied. The vehicle is now at the dealership with plastic taped around the opened windows and unsecured since the locking controls will not work. They suggested I file a claim with my insurance for the repair. This screams defect to me!

Related Complaints for the 2018 AUDI Q5

Other ELECTRICAL SYSTEM Complaints

#11706899 Unpublished costly catastropic electrical failure Audi of America reviewed the case and declined assistance solely b...
#11688674 My car randomly rebooting while driving. The whole MMI goes down
#11676529 BCM
#11674315 The contact owns a 2018 Audi Q5. The contact stated that while driving 35-40 MPH and accelerating, the vehicle lost m...
#11670179 A coil that is attached underneath the sunroof is attached to the BCM. There is not a drain plug at the end so there ...

Recent Complaints for the 2018 AUDI Q5

#11719269 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11719269 POWER TRAIN Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11719269 VEHICLE SPEED CONTROL Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after...
#11707367 SUSPENSION The front subframe on the vehicle is severely rusted and corroded through rust. Part of it has fallen off, and the re...
#11705757 ENGINE Vehicle: 2018 Audi Q5 Prestige Mileage: Approximately 34,000 miles On December 14, 2024, while driving at normal roa...
Check any vehicle history by VIN - Free vehicle history report