NHTSA Complaint #11517803 — 2020 KIA TELLURIDE POWER TRAIN

Complaint Details

ODI Number	11517803
Vehicle	2020 KIA TELLURIDE
Component	POWER TRAIN
Date of Incident	January 10, 2023
Date Filed	April 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.

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