NHTSA Complaint #11517657 — 2014 LINCOLN MKZ

The contact's friend owned a 2014 Lincoln MKZ Hybrid. The contact stated that while she was driving at approximately 43 MPH, a loud bang was heard coming from near the front passenger area, and then the tires and brakes seized, causing the vehicle to swerve and the contact then crashed into a guard rail. The check engine warning light was illuminated. The contact stated that only the front passenger air bag had deployed. The contact stated that she required medical attention and had sustained a concussion. A police report was available. The vehicle was towed to a tow yard and was totaled. The VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.