NHTSA Complaint #11517535 — 2012 CHEVROLET SONIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11517535
Vehicle 2012 CHEVROLET SONIC
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

On 4/1/2023 my engine light went on. I had my nephews look at it. see pictures below for engine read and how oil mixed with antifreeze. Also note service paperwork. Gaskets were not up to quality to keep the oil sealed in its compartment. Manager called and tried to take care of issue because he only uses genuine parts but was told there was an issue with this part and until there were more fatalities or more people complained noting could be done. He was NOT happy. They did the best they could resorting to youtube videos and imagination. When I got it back, it was like brand new. Two days later, my engine light came on again. You will find the new engine reading which again had the oil mix with the antifreeze and no oil left. The engine would blow/seize or worse if I kept driving it. I am on disability and live alone. I cannot afford the unpredictability of having something happen to me on the road or where I am suppose to the money. I complained before to a manager at a dealership when I had a problem with my motor when my car was still new. He told me it was supposed to be like that. I keep revving in the middle of traffic lights and people were on my backend when I would get out of work at 3:00 am. The car was recalled two months later to replace many individual motor parts. I am too old and anxious to play these games. Please seriously have look into this please. Thank you for your time.

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