NHTSA Complaint #11517371 — 2015 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11517371
Vehicle 2015 TESLA MODEL S
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The issue began during the week of April 10, 2023. I started to experience significant steering wheel resistance in 90 degree intervals. My initial assumption was the power steering was starting to fail. The amount of force required to turn became progressively worse towards the latter half of the week. However, there were no warning lamps or messages indicating there were issues with the car. On the morning of Friday, April 14th after dropping my kids off at school, I was using the vehicle's Autopilot function while turning on an eastbound interstate on-ramp and noticed the car began to veer off course towards the concrete ramp barrier, forcing my to immediately grab the wheel to prevent a collision. It felt as if the wheel was stuck again at one of the 90 degree intervals mentioned above. I've driven this route countless times utilizing the feature and have never had an issue. It's worth noting that the resistance was felt regardless of whether or not the Autopilot feature was turned on. That afternoon I took my vehicle to the local Tesla service center and the representative immediately said it sounded as if the u-joint was going bad. They took the car in and had the part replaced within 24-hours. That evening I browsed numerous forums and learned this is a common issue due to the u-joint's lack of protection and exposure to the elements. I have never submitted a safety complaint before but the fear I experienced that morning combined with the lack of any warning lamps or notifications from the vehicle compelled me to share. I do believe this is a broader issue that needs to be reviewed.

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