NHTSA Complaint #11517275 — 2023 KIA SPORTAGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11517275
Vehicle	2023 KIA SPORTAGE
Component	ELECTRICAL SYSTEM
Date of Incident	January 28, 2023
Date Filed	April 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Display screens will periodically reboot while driving. Left screen containing vehicle speed and information will come back with limited functionality after a minute or two. All safety features and cruise control as well as right media screen will not be operational till you pull over and reset them. Cruise control will turn off while driving also resulting in a possible rear collision in busy traffic. Problem is intermittent and unable to be diagnosed by Kia still awaiting resolution. Primarily happens on longer trips greater than 50 miles. Have been told by other dealers besides my primary dealer that this is a known issue that there is no resolution for by Kia.

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