NHTSA Complaint #11517168 — 2019 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11517168
Vehicle	2019 RAM 1500
Component	STEERING
Date of Incident	April 4, 2023
Date Filed	April 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.

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