NHTSA Complaint #11517063 — 2014 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11517063
Vehicle 2014 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

This is one of the emails I sent to Subaru. I had just paid 425 to replace a tail light when the seal failed, the same time the wiper motor went bad 600+ to fix that. This car was in such bad shape they did not even recommend repairing. I had to buy a used car which was a financial hardship. I believe Subaru should reimburse me the cost of the transmission and tail light assembly Gentlemen, I'm writing to you to express my EXTREME regret in buying a Subaru. If I went into all the repair details, it would take forever. My new case number is 2303131700678. I m requesting that this repair be covered and paid for completely by Subaru, as well as the money I paid towards the new transmission be refunded to me. Once you review all the repair records, you will understand my frustration. This whole car is an example of poor engineering and quality control. I held up my end of the deal, I paid off the loan, I maintained the car thru scheduled maintenance at the dealership. Subaru has failed me. Have your team pull all my repair records and read them thoroughly. Note the bad bushings, note the failed back up camera, note how the entire under the hood has failed at only at 120,000 miles. Where is my 200,000 miles that you claim the car should last? Subaru sold a defective car, Subaru knows darn well that this model has transmission and oil issues. I don't care that my systems failed after the 100,000 extended warranty. If you did your job right, you would not have to have extended it. I look forward to my transmission reimbursement and the complete repairs the car requires AT NO COST TO ME. It is your turn to uphold your part of the bargain.

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