NHTSA Complaint #11516974 — 2022 KIA SOUL

POWER TRAIN issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11516974
Vehicle 2022 KIA SOUL
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Transmission failed on my 2022 Kia soul in June 2022 when my car only had 4,594 miles. I was stuck in the middle of a busy intersection with my daughter and I in the car unable to accelerate almost being hit by multiple vehicles. Transmission failed on my 2022 Kia soul once again when my car had only 10,734 miles on it. Again brought it into Kia dealership whom confirmed the transmission had failed again for a second time. In this incident I was stuck on the side of a highway almost being hit by multiple big rigs again with my daughter in the car. My daughter is currently pregnant and had to be seen at the emergency room for high blood pressure and anxiety attack. We now have hospital bills, car towing of about 800.00, rental car is now being used which I was forced to get because Kia would not assist me with getting it. This is a huge safety hazard as my vehicle went from 65 miles per hour down to 20 in a matter of seconds. I was so close to being hit then stranded in the middle of the desert. I called Kia corporate requesting this car be declared a lemon and me be refunded any money put into the car. I currently have an open case with them. If something happens to me or my child or now grandchild while driving I will fully hold Kia responsible for this.

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