NHTSA Complaint #11516870 — 2012 SUBARU IMPREZA

Over the past three months, the front driver and passenger airbag lights have been on in my 2012 Subaru Impreza while driving. Documented videos attached were on 01/11/23, 01/20/23, and 04/04/23. It has happened at least 6 times and possibly more. I contacted Subaru after it happened and took it to the local Subaru dealer, who advised me to bring the car in when the airbag light was on, as at my 1/17/23 visit, they could not figure out the cause of the airbag light. On 4/4/23, while driving on the expressway, the airbag light came on, and as advised, I drove it straight to the local dealership. Code B1650 was pulled off the airbag system, which I am told could be 3 different reasons. On 4/10/23, I contacted Subaru Customer Advocacy and said the local dealer's solutions were unacceptable and to wait and see. Again on 4/12/23, while my daughter was driving on the expressway with my son in the passenger seat, the airbag lights on again for both the passenger and driver. As I told Subaru on 4/10/23, this Subaru Impreza is unsafe to drive, and the airbags would not deploy in the case of an accident with both airbag lights on. This is a very dangerous situation that could end up with some very dire consequences. The ODS system was previously replaced under NHTSA #15V419000, but it appears that the recall part may also be defective. The passenger seat has not been altered or wet to cause malfunctions. It is a defect in the Subaru airbag system.