NHTSA Complaint #11516859 — 2022 KIA CARNIVAL

The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.