NHTSA Complaint #11516754 — 2011 MERCEDES-BENZ E350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11516754
Vehicle 2011 MERCEDES-BENZ E350
Component STEERING
Date of Incident
Date Filed
Mileage 180,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2011 Mercedes-Benz E350. The contact stated while driving approximately 5 MPH and making a left turn from a traffic light the power steering failed to perform as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact drove the vehicle to a parking lot, stopped, placed the vehicle in park(P) and turned off the vehicle and the vehicle failed to restart. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed nor repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 10V459000 (Steering). The failure mileage was approximately 180,000.

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