NHTSA Complaint #11516564 — 2014 JEEP WRANGLER

The contact owns a 2014 Jeep Wrangler. The contact stated that the vehicle was experiencing electrical failures. The check engine warning light was illuminated intermittently, and the infotainment system failed to turn on. The vehicle was taken to the dealer, where the oil sensor pressure circuit was replaced due to an internal short in the oil-sending unit. Additionally, the PCM software was updated, and the infotainment system was replaced. The contact also stated that the fuel gauge provided inaccurate readings and would not read that the fuel tank was full. The vehicle was taken to the dealer twice for fuel gauge failure. The dealer performed a PCM software update for fuel sender recalibration and replaced the fuel pump module. The contact stated that the traction control warning light illuminated intermittently, and the vehicle was taken to the dealer, who replaced an unknown sensor. Additionally, the contact stated that the vehicle was experiencing an electrical draw, and the battery was replaced four times. The vehicle was taken to the second dealer McCord's - Dodge Chrysler Jeep Ram (990 Tennant Way, Longview, WA 98632) where it was diagnosed that the electrical draw was due to a failure of the instrument cluster electrical wiring or a failure of the electrical wiring underneath the dashboard. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 46,000.