NHTSA Complaint #11516497 — 2017 CHEVROLET VOLT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11516497
Vehicle 2017 CHEVROLET VOLT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Several times since I purchased the car in Jan 2022, the left and/or right front brakes have dragged without brake pedal actuation while I was driving in surface street traffic, typically with speed limits of 25 to 35 mph. This has resulted in overheating of the brake caliper, rotor, and wheel. Typically the car can be driven again without issue after two hours of cool-off time. This phenomenon has occurred during both battery/electric and gasoline engine operation of the plug-in hybrid car. There are no instrument indications of a brake malfunction when it happens. It first becomes perceptible as a pulsation through the steering wheel and requires increased throttle pedal pressure to maintain speed. I brought the car to my local Chevrolet dealer after the first two of these incidents. Their first recommendation was a new set of tires to remove the influence of one mismatched tire. The new tires did not resolve the issue, and the dealer has not performed any other corrective action beyond a recommendation to replace calipers and rotors. Due to the intermittent nature of the failure and the fact that it affects both of the front brakes, I believe this is an ABS system issue and not a caliper/rotor issue, and I have not replaced those parts yet. The car's adaptive cruise control does not work properly. It almost always fails to set and shows "Adaptive Cruise Temporarily Unavailable" regardless of road conditions. This condition is intermittent and is not reproducible on demand. This condition is dangerous because it overheats the brake, wheel, and steering components. The heat may have damaged the wheel bearing, steering components, and CV joints. The heat also creates a risk of sudden wheel and/or tire failure while driving. The unexpected application of the brakes affects vehicle response to throttle and steering inputs, and has the potential to reduce driver control of the vehicle.

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