NHTSA Complaint #11516447 — 2020 HONDA CR-V

0n 03/29/2023 i took my car to the dealer for service ( 3rd time ) because my car has only 19000 miles on it . to my surprise the service manager told me that 2 of my tires where in need of attention because there where to close when the tires need to be replace. i ask what is the cause of the uneven wear of the tires ( 5/32,6/32,4/32,4/32) he said didn't know the cause.futher research on my side i find there is a service bulletin from honda ( bulletin 20-081)date from october 8 2020 . with paper in hand i went back to the dealer ,they refuse have any knowledge in regards to the service bulletin. for that reason they wont be able to help. on my search from help i contact HONDA headquarters they asignate a case number and require a mechanical report from the dealer , in which they didn't find any problems with the car , from that came to the conclusion that the tires where the problem , talk to the tire manufacture , what they told me that HONDA need to file a report for them to warranty the tires , so far HONDA deny any warranty on tires