NHTSA Complaint #11516340 — 2021 FORD ESCAPE STRUCTURE

Complaint Details

ODI Number	11516340
Vehicle	2021 FORD ESCAPE
Component	STRUCTURE
Date of Incident	September 1, 2021
Date Filed	April 10, 2023
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH, there was an abnormally loud sound coming from underneath the hood. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shutter deflectors to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 300.

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