NHTSA Complaint #11516229 — 2016 MITSUBISHI LANCER

I started to experience hesitation in the cars power and shifting “gears” in the cvt, it started to feel very rough and the rpm would jump up and down. The owner of the dealership tried to tell me it was normal. I knew something was wrong. I left the dealership and not even kidding… 20 minutes later my cvt gave out and the light came on. I purchased the vehicle with 27,700 miles. I was shocked, they had it replaced but i never received any paperwork on where it was replaced. The car started to feel fine for about 20k miles and then boom it’s back. I am going to take my car into the dealership once again and I am just not a happy overall owner. I have had over $21,000 in repairs on this vehicle! We’re talking from wiper motor going out to exhaust pipes needing replaced. The warranty company has luckily saved me with most repairs but i’m sure they are not happy either. I am now at 95k miles and on my way to take it in to see what’s wrong this time. The car has terrible acceleration and just doesn’t want to shift. I shouldn’t be feeling a huge jerk around 30mph from a cvt. I also told the owner of my dealership and his mechanics that their is a weird odor that smells like radiator fluid coming from the passenger floor. It’s completely soaked all the time and even has a weird texture to it. The owner and mechanics once again tried to make me feel stupid. This is unrepaired and has been happening since i bought the vehicle. I have been trying to get it fixed but i’m told “you spilled something” which is documented in the repairs notes. I just want to drive this car without something else giving out. I believe my dealership can’t give me the help my car needs and i’m concerned knowing i still owe $11k on the vehicle. Main Concern - 2nd CVT failing (something was missed that’s causing this) - Passenger Floor Boards Wet (getting no help and being told i spilled something)